What happens after you finish your assessment

You complete a short assessment. Your answers are checked for anything that needs urgent attention. A licensed doctor reviews your case and decides. You're told the outcome, and the reason for it, in your care space.

Approved

Your doctor has prescribed a treatment and recorded why. Your plan, and what happens next, appear in your care space.

More information needed

Something in your answers needs clarifying before a safe decision is possible. Your case stays open and your doctor comes back to you.

Referred or not suitable

Remote care isn't right for your situation. You're told why and pointed to care that is. This is a clinical judgement, not a rejection of you.

Your doctor sees the case they are reviewing, and every opening of your record is logged. You can see your own assessments, status and plan at any time in your care space.