Contact
How to reach us — and when not to
For anything urgent or life-threatening, do not use this platform. Call the UAE emergency services on 998 or go to your nearest emergency department.
Open my care spaceUrgent care
This is not an emergency service
Cases are reviewed within our service times, not in real time. If symptoms are severe, sudden or getting worse, seek emergency care directly rather than waiting for a review.
Account and care questions
Message us from your care space
Signed-in patients can ask a question from their care space. It reaches the right team with your record already attached — nothing to repeat.